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The Resilient Workplace Podcast is your go-to resource for navigating workplace dynamics with a people-first approach. Hosted by Joy Davis, a licensed clinical social worker, therapist, and author, alongside Kellie Tinnin, a human resource consultant and corporate trainer, this podcast blends psychology, HR expertise, and real-world strategies to help you create a thriving work environment. Each episode provides expert insights on leadership, mental well-being, and employee engagement, along with practical tools to handle workplace challenges and build resilience. You’ll also gain access to the latest research on HR trends, productivity, and work-life balance, plus an in-depth look at the psychology behind workplace behavior. Have a workplace dilemma? Send your questions via our show notes or email info@resilientworkplaceinnovations.com for a chance to be featured. Subscribe now and start building a more resilient workplace.
Episodes

Wednesday May 21, 2025
Episode 9: Continuing Communication Series to Build Resilient Teams
Wednesday May 21, 2025
Wednesday May 21, 2025
Title: Continuing Communication Series to Build Resilient Teams
Air Date: May 21, 2025
Series: Courageous Conversations (Part 2 of 3)
Series Title: Courageous Conversations
Hosts: Kellie Tinnin & Joy Davis
Series Theme: Empowering leaders and teams to transform how they talk, listen, and lead — using neuroscience, HR strategy, and emotional intelligence.
Talk About It: Why Communication is the Foundation of a Human-Centered Workplace
In this follow-up to Episode 8, Kellie and Joy equip you with practical tools for navigating tough conversations with clarity, confidence, and compassion. Learn how preparation, emotional regulation, and feedback frameworks can transform conflict into collaboration.
Key Takeaways:
- Preparation = Confidence: Don’t enter tough talks “hot.” Pause, plan, and pick the right time and method.
- Handling Disrespect: Set firm, kind boundaries when faced with insults, belittling, or hostility.
- Feedback That Works: Use the Feedback Loop—Plan → Deliver → Listen → Reassess—for effective, two-way communication. (Communication is COLLABORATION not a DECLARATION!)
- Coaching Over Correction: Shift from punitive reactions to performance coaching grounded in observation and collaboration.
- Listening Skills for Leaders: Understand how noise, tone, and mental shortcuts affect your ability to hear and respond.
- Mental Health Tip: Avoiding feedback can trigger anxiety. Empathetic delivery regulates the nervous system—for both you and your team.
Bonus Insights:
- Feedback is an HR compliance risk without documentation.
- Reflective listening builds trust—even when you disagree.
- You only retain 25% of conversations after two days—so active listening matters.
🎧 Tune in to gain brain-based, human-centered tools for your next hard conversation.
Follow our RWI FB/LinkedIn for tools/tips to improve communication
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